jnewton.pro

JeffNewton

Technical product manager and applied AI developer in Nashville, TN.

15+ years across mortgage lending, fintech, and cloud-native software delivery. I translate business, regulatory, and operational requirements into clear technical roadmaps, well-defined user stories, and scalable system designs — with hands-on engineering experience to back it up.

  • CSPO
  • Google AI Essentials
  • AWS
  • GCP
  • OpenAI API
  • Claude API
See my workDownload résumé (PDF)GitHub
{
  "name": "Jeff Newton",
  "role": "Technical Product Manager",
  "location": "Nashville, TN",
  "available": true,
  "strengths": [
    "AI tool deployment",
    "Requirements & user stories",
    "Stakeholder alignment",
    "Backend + cloud engineering"
  ],
  "agents_shipped": 3,
  "contact": "jeff@jnewton.pro"
}
//

About

I've spent 15+ years in mortgage lending, fintech, and cloud-native software delivery, with a track record of leading customer-facing financial products from concept through launch.

Deep domain expertise in residential lending (FHA, VA, USDA, GSE, portfolio, non-QM) combined with hands-on experience across APIs, cloud infrastructure (AWS/GCP), AI integrations, and legacy-to-modern platform modernization. I'm recognized for bridging engineering, compliance, operations, and executive stakeholders to deliver secure, high-performing solutions in regulated environments.

I'm targeting Technical Product Manager, Applied AI Developer, and AI Program Manager roles at organizations that are serious about AI adoption — not just evaluating it. The combination of deep domain expertise, hands-on engineering ability, and production AI development work is uncommon. That's the value I bring.

Years in industry
15+
Years in software engineering
4
AI agents shipped
3
AI tools in production
2

Work

LiveAI / ProductDemo available on request

A live demo of applied AI development across three purpose-built agents for field sales, requirements analysis, and market research. Built with React, Vite, and the Claude API, and deployed on Vercel behind an access code.

  • Agent 01

    Field Sales Business Validation Agent

    One-click business lookup for field sales reps. Returns color-coded confidence scoring, source attribution distinguishing web data from CRM data, residential address flagging, and a PDF export of the full report. Includes proprietary data placeholders designed for CRM integration.

  • Agent 02

    Requirements Analyst Agent

    Takes vague stakeholder problem statements and turns them into structured BA artifacts — user stories, acceptance criteria, edge cases, and an AI opportunity assessment mapped to Microsoft Copilot and Azure AI Foundry.

  • Agent 03

    Small Business Research Agent

    Uses live web search to surface business insights, competitive context, and opportunity signals relevant to small business owners and the organizations that advocate for them.

  • Access control and cost limits

    The access code is checked on the server and visitors get a signed session. Per-visitor rate limits and a spend ceiling keep the demo controlled, and the API key never reaches the browser.

AI / AutomationLive

Social Media Content Tool

Production content creation tool for mortgage loan officers, built on AWS serverless.

  • OpenAI API
  • AWS Lambda
  • Make.com
  • User auth

See all projects

Skills and tools

AI and automation

  • Claude API
  • OpenAI API
  • Prompt engineering
  • AI agent design
  • Make.com
  • Microsoft Copilot
  • Azure AI Foundry

Cloud and backend

  • AWS
  • GCP
  • Java
  • Python
  • TypeScript
  • JavaScript
  • SQL
  • REST APIs
  • Auth and authorization
  • Docker
  • Lambda
  • DynamoDB

Product and delivery

  • Roadmapping
  • User stories
  • Acceptance criteria
  • Agile / Scrum
  • Backlog grooming
  • Backlog prioritization
  • Jira
  • Confluence
  • Stakeholder management

Domain and tools

  • FinTech / lending
  • FHA / VA / GSE
  • PCI compliance
  • Git / GitHub
  • Postman
  • React
  • Vercel
  • Salesforce

Experience

  1. Sep 2025 – Present

    Portfolio Retention and Lending Specialist

    Carrington Mortgage Services

    • Support portfolio retention and purchase lending initiatives within a large mortgage servicing organization across FHA, VA, GSE, portfolio, and secondary-market lending channels
    • Operate within investor, regulatory, and servicing constraints across refinance and purchase scenarios, maintaining strong compliance discipline
    • Identify and surface process gaps, system limitations, and workflow friction observed in day-to-day retention activities — informing product and platform discussions at the organizational level
    • Maintain current, hands-on familiarity with FHA, VA, GSE, portfolio, and secondary-market lending rules

  2. Sep 2024 – Aug 2025

    Software Engineer — Technical Delivery Focus

    Digital Payments Group

    • Partnered with engineering, compliance, and international teams to support modernization of legacy credit card processing platforms in a PCI-regulated environment
    • Translated business, security, and compliance requirements into clear technical implementation plans for Java- and C-based systems
    • Enhanced internal dashboards and reporting tools to improve data freshness and usability across product and engineering stakeholders
    • Supported release readiness through structured regression testing, validation workflows, and coordinated deployment activities
    • Contributed to planning efforts for migration toward cloud-based, microservices-oriented architectures on AWS

  3. Jul 2023 – Jan 2024

    Software Engineer / Technical Delivery Contributor

    Core10

    • Supported delivery of fintech integration initiatives by translating business and client requirements into actionable technical backlog items
    • Partnered with architects and engineers to design and integrate APIs across core banking systems, middleware layers, and third-party platforms
    • Established operational dashboards integrating AWS services and monitoring tools to improve system visibility and performance tracking
    • Delivered secure, scalable solutions in regulated financial environments across product, engineering, and operations teams

  4. Feb 2022 – Nov 2023

    AI Engineer / Product Delivery Lead

    Inspire My Social

    • Led end-to-end delivery of a customer-facing SaaS product supporting mortgage professionals through AI-assisted content generation — reducing manual content creation effort by over 80%
    • Defined product requirements, user workflows, and technical architecture for a secure, cloud-native platform serving authenticated loan officers
    • Partnered with engineers to translate lending use cases into API-driven backend services deployed on AWS, including role-based access control, secrets management, and logging
    • Drove platform-specific AI prompting for LinkedIn, Twitter, Facebook, TikTok, and YouTube — purpose-built for mortgage industry use cases

  5. Oct 2015 – Sep 2022

    Regional Manager (VP)

    Polaris Home Loans, River City Mortgage, and Carrington Mortgage

    • Led multi-site mortgage sales and operations teams across retail, portfolio, and secondary-market lending channels with pipelines exceeding $70M
    • Owned operational performance while maintaining regulatory, investor, and internal compliance standards across FHA, VA, USDA, GSE, and non-QM products
    • Drove change management initiatives supporting system enhancements, process improvements, and organizational scaling
    • Developed and mentored managers and senior leaders in high-accountability, regulated environments

Education

  1. Jan 2023 – Dec 2026 (expected)

    MS Information Technology

    University of the PeopleFocus: AI and machine learning

    • Coursework focused on machine learning, AI systems, and applied data science

  2. Aug 2004 – May 2009

    BA Economics, minor in Finance

    Florida International University

    • Foundation in economic analysis, quantitative reasoning, and financial systems — directly applicable to fintech and regulated product work

Certifications

  • Certified Scrum Product Owner (CSPO)

    Scrum Alliance, 2026

    Active

  • Google AI Essentials

    Google

    Active

  • Java / AWS Software Engineering

    Nashville Software School, 2023

    Active

  • Google Project Management Certificate

    Google / Coursera

    In progress

  • Microsoft AI-900: Azure AI Fundamentals

    Microsoft

    Exploring

  • Microsoft AI-102: Azure AI Engineer Associate

    Microsoft

    Exploring

Contact

Open to Technical Product Manager, Applied AI Developer, and AI Program Manager roles in the Nashville metro area or remote. If you need someone who can identify the business problem, design the AI solution, and ship it — reach out.

Email meDownload résumé (PDF)